I recommend this spa if you are downtown or staying at the Pfister! She respected my preferences to the letter, and I felt nurtured. Laura had smooth hands and a fluid touch. Her communication was gentle but direct, not distracting. She had a soft voice and calm demeanor, which aided the relaxation. Laura started with a good review of my health concerns and personal preferences. This itself was a positive find! It made the space feel cozier and safer than other spas with typical general shower/locker areas, so I was already off to a good, relaxing session. The spa walkways were a little loopy, but I arrived at a well-appointed room with its own en suite full bathroom (shower). She started with a polite, warm greeting. My masseuse was Laura (apologies if misspelled). I was happy and relieved that they took everyone's safety seriously. From signing in, to waiting for my masseuse, to exiting, I felt Well Spa at the Pfister exceeded all possible Covid-19 precautions and guidelines. I was able to get a last-minute cancellation for a 60 minute Swedish massage.
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